Shipping Information

Shipping Area

We currently ship only within Switzerland.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with the tracking details.

Delivery Time

Standard delivery within Switzerland takes approximately 2–4 business days after dispatch.
Please note that delivery times may vary depending on your location and the shipping carrier.

Shipping Costs

• Standard shipping: CHF 7.00

• Free shipping for orders over CHF 100

Order Tracking

Once your package has been sent, you will receive an email with your tracking number.
You can follow your order using the carrier’s website link provided in the email.

Delays & Issues

While we aim to deliver on time, unforeseen delays may occur due to external factors (weather, postal delays, holidays).
If your order hasn’t arrived within 7 business days after shipping confirmation, please contact us at:
info@sertiswear.com

Returns & Exchanges

For details about returns, please visit our Return & Refund Policy page.

All SERTIS orders are prepared with care and shipped from Switzerland.